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Albert Ferdinand W. Razon All Rights Reserved.
BSCS Graduate · Technical Support · Administrative Operations & Logistics Coordination
BS Computer Science graduate with hands-on experience in administrative support, logistics operations, customer service, and IT-related tasks. Practical, adaptable, and comfortable working with people, documentation, computer systems, and day-to-day operations.
A dependable and adaptable professional with experience across logistics, customer service, administrative work, and computer-based operations. Focused on accuracy, organization, and getting things done efficiently while continuing to learn and improve.
I enjoy practical, hands-on work and pick things up quickly. Comfortable handling documentation and records, providing customer support, troubleshooting computer issues, and keeping operations running smoothly — and always open to new ways of working.
Diverse professional background demonstrating adaptability, customer focus, and operational excellence.
Experience across logistics, customer service, IT support, administrative support, public service, and technical environments.
Provide professional logistics and documentation support during scheduled trucking and container shipment activities, including organizing shipping documents and assisting with operational coordination to ensure shipments are complete and properly arranged.
Provided fast-paced service in one of the Philippines' most recognized restaurant brands. Assisted in maintaining cleanliness and organization of the dining area, supported food service operations, washed and sanitized utensils and kitchen equipment, and helped the team maintain smooth operations during peak hours. Developed strong teamwork, time management, and customer service support skills in a high-pressure restaurant environment.
Gained hands-on experience in a government healthcare institution supporting administrative operations, documentation, filing, and client coordination. Developed skills in professional workplace conduct and information management systems.
Managed last-mile delivery operations, handled multiple daily routes, and ensured accurate, timely package delivery. Built experience in logistics planning, route optimization, and customer satisfaction management.
Assisted customers with purchases, operated the cash register, received and organized stock deliveries, and maintained proper product display and inventory arrangement. Gained experience in customer service, cash handling, inventory support, and daily store operations in a fast-paced retail environment.
Enforced local traffic regulations, issued citations for violations, and assisted in maintaining public order. Developed strong communication skills, conflict resolution ability, and experience working in high-pressure public-facing environments.
Practical computer, administrative, operations, and workplace skills developed through education and hands-on experience.
Practical computer and everyday office technology
Organised handling of information, records, and documents
Support for shipping, transport, stock, and daily operations
Customer-facing support and everyday workplace coordination
Practical personal strengths for reliable and effective workplace performance
Practical training that strengthens everyday technology skills for the modern workplace.
Currently enrolled in Food & Beverages NC II, developing practical skills in food and beverage service, guest handling, and professional hospitality standards.
Completed training in Computer Literacy, developing practical knowledge and confidence in essential computer operations, productivity tools, digital tasks, and everyday workplace technology.
Participated in RAITE 2025, a regional IT education conference focused on emerging technologies and the future of the digital landscape.
Download my resume to review my experience, skills, education, and professional background. Open to local and international opportunities and available to start immediately.
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Currently seeking full-time employment opportunities.
If you're interested in working together, have a question, or simply want to say hello, I'd love to hear from you. Feel free to send me a message, and I'll get back to you as soon as possible.
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